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Enabling International Outbound Voice & SMS

Overview

SignalWire enables users to make calls and send SMS to over 230 international area codes. Please follow the steps outlined below to activate and begin International Outbound Dialing & SMS on your SignalWire space.

How to Request International Activation

If International services are not enabled on your SignalWire space, please navigate HERE to submit a request for International Services to be enabled.

A new support case will be opened and our technicians will be in contact when approved and enabled.

Enable Geographic Permissions

Once enabled, users will need to add the geographic permission for each country they would like to be able to dial or message. Follow the steps below to complete:

First navigate to your signalwire dashboard, and access the drop-down menu in the top right

Now select Settings

Can't See Settings?

Only administrators and owners have access to the Space Settings.

Selecting Countries

Once in the space settings menu, click Geographic Permissions

Here you can check the box for the countries for which you would like to enable international Dialing/SMS.

caution

Please Note: Messaging can only be sent from US and Canadian (CA) long code numbers. International SMS is not enabled for toll-free numbers.