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International Support

Overview​

SignalWire enables users to make calls and send SMS to over 230 international area codes. Please follow the steps outlined below to acquire, activate, and begin International Outbound Dialing & SMS on your SignalWire Space!

International Numbers​

SignalWire officially supports acquiring numbers in the following countries:

  • 🇺🇸 United States
  • 🇨🇦 Canada
  • 🇬🇧 United Kingdom
  • 🇮🇪 Ireland
  • 🇦🇺 Australia
  • 🇳🇿 New Zealand

Please submit a request form to procure an International number(s).

tip

If you have more questions about purchasing numbers in countries other than the United States or Canada:
Contact our Sales team at sales@signalwire.com to get started!

How to Request International Activation​

By default, SignalWire Spaces are only enabled for the US and Canada. Please submit a request form for International Services to be enabled on your Space.

A new support case will be opened and our technicians will be in contact when approved and enabled.

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Please Note: Only spaces NOT in trial mode will be enabled for international services.

Enable Geographic Permissions​

Once enabled, you will need to add the geographic permission for each country you would like to be able to dial or message. Follow the steps below to complete:

First, navigate to your signalwire Dashboard, and access the drop-down menu in the top right:

A screenshot of the top right corner profile picture drop-down menu.

Now select Settings.

A screenshot of the top right corner profile picture drop-down menu, showing the Settings option.
Can't See Settings?

Only administrators and owners have access to the Space Settings.

Selecting Countries​

Once in the Space settings menu, click Geographic Permissions.

Here you can check the box for the countries for which you would like to enable international Dialing/SMS.

A screenshot of the Geographic Permissions tab of the Space Settings, enabling the user to select which countries the selected project is permitted to dial.
caution

Please Note: Messaging can only be sent from US and Canadian (CA) long code numbers. International SMS is not enabled for toll-free numbers.