mod_dptools: park

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Table of Contents (click to expand)

• 1 0. About
• 2 1. Usage
  • 2.1 1.1 From the Dialplan
• 3 2. See Also

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0. About

Places a channel "on hold" in the switch, instead of in the phone.

Parking a call does NOT supply music on hold or any other media.

Park is quite literally a way to put a call in limbo until you

• bridge it (with mod_dptools: bridge or uuid_bridge in mod_commands)) or
• transfer it (via mod_dptools: transfer or uuid_transfer in mod_commands)).

Allows for a number of different options, including:

• Set caller in a place where the channel won't be hung up on while waiting for someone to talk to.
• Generic "hold" mechanism until you can connect it to the right person.

Please note that to retrieve a call that has been "parked", you'll have to bridge to them or transfer the call to a valid location.

TODO Couldn't find any instructions how to do that, so probably via the channel's UUID?

1. Usage

1.1 From the Dialplan

<action application="park"/>

Note that the park application takes no arguments, so the data attribute can be omitted in the definition.

2. See Also

• mod_valet_parking - Park calls with a "slot number" which can later be retrieved by that number.

• mod_fifo

• Park & Retrieve

• park_timeout