ai.prompt
Parameters
Name | Type | Default | Description |
---|---|---|---|
text Optional | string | The instructions to send to the agent. | |
temperature Optional | number | 1.0 | Randomness setting. Float value between 0.0 and 1.5. Closer to 0 will make the output less random. |
top_p Optional | number | 1.0 | Randomness setting. Alternative to temperature . Float value between 0.0 and 1.0. Closer to 0 will make the output less random. |
confidence Optional | number | 0.6 | Threshold to fire a speech-detect event at the end of the utterance. Float value between 0.0 and 1.0. Decreasing this value will reduce the pause after the user speaks, but may introduce false positives. |
presence_penalty Optional | number | 0 | Aversion to staying on topic. Float value between -2.0 and 2.0. Positive values increase the model's likelihood to talk about new topics. |
frequency_penalty Optional | number | 0 | Aversion to repeating lines. Float value between -2.0 and 2.0. Positive values decrease the model's likelihood to repeat the same line verbatim. |
Variable Expansion
Use the following syntax to expand variables into your prompt.
Variable | Description |
---|---|
${call_direction} | Inbound or outbound. |
${caller_id_number} | The caller ID number. |
${local_date} | The local date. |
${spoken_date} | The spoken date. |
${local_time} | The local time. |
${time_of_day} | The time of day. |
${supported_languages} | A list of supported languages. |
${default_language} | The default language. |