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Navigating your SignalWire Space

Congratulations, now you have a SignalWire Space! If not, create one here. You can then log in at here. Here's a quick walkthrough to make sure you can find everything you need.

Toolbar

In the upper-right corner, you'll notice your toolbar has several items of importance.

By clicking the bell, you can see our updates of new API features, updates to current APIs, upcoming LiveWire sessions to demonstrate SignalWire capabilities with real time Q&A, and more. To the right of that, a help menu provides you with helpful links for further information and support. Farther right, your current SignalWire balance is displayed next to a link to add credit to that balance. Finally, the account icon with the drop-down menu on the far right will allow you to view your profile or log out.

A screenshot of the top toolbar in your SignalWire Space. There is a notification icon, a link to 'Help and Support', a balance of $95.09, a button to 'Add Credit', and a profile icon.
Top toolbar in your SignalWire Space.

When you click on the dropdown menu to the view your profile, you will see additional options including "Profile, Billing, Users, and Settings" as well as the option to switch SignalWire Spaces or log out.

Admin pages

You will not be able to view Billing, Users, or Settings unless you are an Admin on that SignalWire Space.

A screenshot showing the profile dropdown menu. The menu options are Profile, Billing, Users, Settings, Switch Spaces, and Log out.
Profile menu.

Users

The Users tab shows all users (depending on if you are an admin or not) and lets you invite other users. You can also invite users and restrict them to only being able to see specified projects.

A screenshot of the Users tab. The page shows a list of users in table format. The table lists Name, Role, and Last Login values. There is a blue button labeled 'Invite'.
Users screen. All the users on your Space are listed here.

Side Navigational Bar

On the lefthand side, you'll find the side nav bar. At the top, you'll see your project name and two opposite facing arrows. By clicking that button, you will see all of your projects and can easily switch between them.

A screenshot of the side navigational bar. The options are: Dashboard, Video, Phone Numbers, Relay, SIP, LāML, Messaging Campaigns, Dialogflow, Integrations, API, and Usage.

At the top, clicking on the arrows lets you switch between Spaces. Below that you have links to access different configuration pages.

Below that, you have the directory to each of the different pages within your portal.

Home

Home contains your project ID and Space URL, as well as the ability to change the project's name and delete the project.

A screenshot of the 'Settings' tab for a Project. Under Project Details, there is a text field labeled 'Name', and a blue button labeled 'Save'. Under 'Delete Project', there is a red button labeled 'Delete Project'.
The basic settings for your project.

AI Agents

The AI Agents tab lets you create and manage your AI agents. This provides users the ability to create and manage multiple SignalWire AI agents through the UI, without needing to write any code.

The AI Agents page. The page shows a list of AI agents in table format, displaying the Name, Address, Created, Logs and Actions. There is a blue button labeled 'Add New'.
AI Agents screen. All the AI agents on your Space are listed here.

Call Flow Builder

The Call Flow Builder tab provides users the ability to create and manage multiple SignalWire call flows through the UI, without needing to write any code.

The Call Flow Builder page. The page shows a list of call flows in table format. There is two blue buttons labeled 'Add New' and `Export CSV`.
Call Flow Builder screen. All the call flows on your Space are listed here.

Logs

The Logs tab contains all of your logs for your project. Calling, Conferencing, Messaging and Faxes logs are all available here.

The Logs page. The page shows a list of logs in table format, displaying the From, To, Date, and Statfus. There is a blue button labeled 'Export CSV'.
Logs screen. All the logs on your Space are listed here.

Personal Access Tokens

The Personal Access Tokens tab lets you create and manage your personal access tokens for supported applications (such as FreeSWITCH).

The Personal Access Tokens page. The page shows a list of tokens in table format, displaying the Name, Created, and Last Used. There is a blue button labeled 'Add New'.
Personal Access Tokens screen. All authenticated applications on your Space are listed here.

Video

The Programmable Video Communication page lets you explore, create, and configure everything related to video rooms and room sessions. Here, you can find the code to embed Video Conferences into your web pages, download room recordings, and more. Check out the Your SignalWire Video Space page for an in-depth tour.

A screenshot of the Programmable Video Communication page. At the top, there are tabs labeled Overview, Logs, Video Conferences, Advanced, and Recordings. In Overview, the selected tab, there is a bar graph showing a month of usage by minues and cost. There is also a pie chart breaking down video quality into slices representing 1080p and 720p quality.
Video Dashboard and settings.

Phone Numbers

The Phone Numbers tab has all your purchased and verified numbers, capabilities to buy phone numbers and edit phone number settings, E911 addresses, and the spot to submit porting requests.

A screenshot of the Phone Numbers page. Under the Purchased tab, there is a table organizing purchased numbers by Name, Number, adn Capabilities. There is also a search bar and a blue button labeled 'New'. The other tab options are Verified, Short Codes, Port Requests, Number Groups, and E911.
Phone numbers settings.

Relay

The Relay tab contains all the logs for SignalWire RELAY APIs. You can search for logs by any RELAY segment ID or call ID. In the Libraries tab, view all of the possible Relay clients in different languages.

A screenshot of the Relay page. Under the Libraries tab, there are icons for each of the Relay clients available for various languages: C#/.Net, Go, JavaScript, Node.js, PHP, React Native, Ruby, and Python.
Relay logs and links.

SIP

The SIP tab contains your SIP endpoints, SIP Settings, and Domain Apps.

A screenshot of the Sip Endpoints page. Three tabs are available: Endpoints, SIP Settings, and Domain Apps. Under Endpoints, the selected tab, there is a blue button to Create a SIP Endpoint.
SIP configuration page.

CXML

The LaML tab contains all of the logs and alerts for the CXML APIs. You can also access your recordings here.

A screenshot showing a page labeled 'Voice Call Logs'. Tabs at the top of the page read Voice, Messaging, Conferences, Queues, Faxes, Recordings, Apps, Bins, and Alerts. Under Voice, the selected tab, a dialog is shown letting the user know that the page will be updated once calls are sent or received within the project.
LaML logs.

Messaging Campaigns

The Messaging Campaigns tab allows you to create a brand, create a campaign, and add phone numbers to your campaign. The Campaign Registry is required by the MNOs for all messaging that takes place over long code local numbers, regardless of use case. To learn more about The Campaign Registry, check out the full guide or reach out to sales@signalwire.com to talk about your use case.

A screenshot showing a page labeled 'Brands'. Tabs at the top of the page read Brands, Campaigns, and Campaign Phone Numbers. A blue button reads 'Add a brand'.
Messaging campaigns configuration page.

Dialogflow

The Dialogflow tab lets you view your Dialogflow logs and connect a Dialogflow agent.

A screenshot showing a page labeled 'Dialogflow Agents'. Tabs at the top of the page read Agents and Logs. Under Agents, the selected tab, there is a blue button labeled 'Import a Dialogflow Agent'.
Dialogflow logs.

Integrations

The Integrations tab lets you configure your SignalWire account with supported systems like FreeSWITCH or other 3rd parties to enhance and extend what is possible with SignalWire.

A screenshot showing a page labeled 'Integrations'. Tabs at the top of the page read Configure and Setup. Under Configure, the selected tab, there is a blue button labeled 'Set Up a New Integration'.
Configuration page for external integrations.

API

The API tab lets you create API tokens which are crucial for using any of our APIs. You can also copy your project ID and Space URL with the click of a button on this same page.

A screenshot showing a page labeled 'API Credentials'. There is a blue button labeled 'New'. Under API Tokens, the current Project ID and Space URL are listed. Beneath those items, a table organizes API tokens by Name, Token, and Last Used.
API configuration page.

Usage

The Usage tab contains all of your usage records and history.

A screenshot showing a page labeled 'Usage History'. A table organizes records by Date, Resource (such as phone number), Charge (such as Tax or Longcode), and Cost.
Usage information.

Support

A support request can be created through the Space by clicking on the "Help" icon located on the top banner of the Dashboard, and then by clicking on Support Portal within the drop-down menu.

A screenshot showing the Help button on the Home tab of the Project. An arrow points towards to the Support Portal option.
Support request form.

On the Support Portal page, click on Submit a request on the top banner of the page.

A screenshot of SignalWire's Support Portal, which has a search bar, Developer Guides, and a Community link. An arrow points to a link labeled 'Submit a request' in the top right.
Support request form.

The Support Portal gives you access to view your current support requests and also search through our online resources.