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Exporting Logs from your SignalWire Space

SignalWire provides a way to download logs in CSV format from your SignalWire Space. This is useful for when you are troubleshooting an issue, looking at the volume of your traffic, investigate billing, or just want to see what's going on in your Space.

To get to your logs, you will need to navigate to the Logs tab in the left-hand navigation bar in your SignalWire Space.

Image that shows the 'Logs' tab on sidebar, lcoated at the bottom.
SignalWire home view.

Exporting Logs​

Once you are in the logs tab, you will see a list of all the logs that have been generated in your Space. They will be seperated into different categories, such as Voice (Calling) Logs, Video (Conferencing) Logs , Messaging Logs, and Fax Logs.

Additionally, you can filter the logs by Date Ranges or Specific Dates by clicking the filter icon in the top right corner.

Image that shows the placement of the 'Export CSV' button in the hand corner.
SignalWire logs view.

Image that shows the view of the filter log serach. Two options are shown 'Date Ranges' and 'Specific Dates'
Filter logs view.

Once you have found the logs you are looking for, you can export them by clicking the Export CSV button on the right-hand side.

Image showing the 'Export CSV' button in the right hand corner
Export logs view.

Once you have clicked the Export CSV button, you will be prompted to Accept the Export. Click OK to continue.

This will then pop up a notification that will inform you that your log export request has been submitted, and will be processed shortly. Once the export is complete, you will receive an email with a link to download the logs.

Export Logs Email

Only Administrators will receive the email with the link to download the logs.