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Versioning

Call Flow Builder

Introduction​

Call Flow Builder offers built-in versioning. This feature empowers users to test different configurations of a Call Flow without affecting the live version, and to revert to a previous version if needed.

Once a Call Flow has been created, you can click on the Version History button located in the top left corner of the Call Flow Builder interface. This will open a panel showing all the versions of the call flow, along with a timestamp of when the version was created.


Deploy a new version​

If you wish to make edits to a call flow, you can create a new version making any changes you need. Once you are satisfied with the new version, you can click the Deploy button to make the new version the live version of the call flow. When a new version is saved, it will add a new entry to the version history. The name of the version will be +1 from the previous version. E.g. Version 1.0, Version 2.0, Version 3.0, etc.


Revert changes​

If you need to revert to a previous version of a call flow, open the version history panel by clicking the Version History button. Select the version to which you wish to revert. Click the Restore button to confirm.