Chapter 19: Voicemail

The mod_voicemail module provides integrated voicemail for FreeSWITCH, supporting per-user mailboxes defined in the user directory, caller-side recording, subscriber-side playback and configuration menus, and email delivery of messages with optional audio attachments.

Getting Started

Prerequisites: mod_voicemail must be loaded. Confirm it appears in autoload_configs/modules.conf.xml. The module reads its configuration from autoload_configs/voicemail.conf.xml.

Minimum working configuration steps:

Confirm voicemail.conf.xml contains a profile named default (the vanilla configuration ships one).
Ensure each user in the directory has a vm-password param set (see Section 19.3).
Confirm the dialplan extensions 4000 and *98 (or their equivalents) exist to route mailbox check calls (see Section 19.6).
For email delivery, configure a working MTA on the FreeSWITCH host and set email-from inside the profile's <email> block.

A caller who reaches a busy or unanswered extension is bridged to:

<action application="bridge" data="loopback/app=voicemail:default ${domain_name} ${dialed_extension}"/>

This invokes the voicemail application in leave-message mode for the mailbox matching ${dialed_extension} in the default profile.

Profile Configuration

Profiles are defined in autoload_configs/voicemail.conf.xml. Each profile is a named collection of parameters that governs recording behavior, DTMF menus, storage paths, and email delivery. Multiple profiles can coexist; each invocation of the voicemail dialplan application specifies which profile to use.

<configuration name="voicemail.conf" description="Voicemail">
  <settings>
  </settings>
  <profiles>
    <profile name="default">
      <param name="file-extension" value="wav"/>
      <param name="terminator-key" value="#"/>
      <param name="max-login-attempts" value="3"/>
      <param name="digit-timeout" value="10000"/>
      <param name="min-record-len" value="3"/>
      <param name="max-record-len" value="300"/>
      <param name="max-retries" value="3"/>
      <param name="tone-spec" value="%(1000, 0, 640)"/>
      <param name="callback-dialplan" value="XML"/>
      <param name="callback-context" value="default"/>
      <param name="play-new-messages-key" value="1"/>
      <param name="play-saved-messages-key" value="2"/>
      <param name="login-keys" value="0"/>
      <param name="main-menu-key" value="0"/>
      <param name="config-menu-key" value="5"/>
      <param name="record-greeting-key" value="1"/>
      <param name="choose-greeting-key" value="2"/>
      <param name="change-pass-key" value="6"/>
      <param name="record-name-key" value="3"/>
      <param name="record-file-key" value="3"/>
      <param name="listen-file-key" value="1"/>
      <param name="save-file-key" value="2"/>
      <param name="delete-file-key" value="7"/>
      <param name="undelete-file-key" value="8"/>
      <param name="email-key" value="4"/>
      <param name="pause-key" value="0"/>
      <param name="restart-key" value="1"/>
      <param name="ff-key" value="6"/>
      <param name="rew-key" value="4"/>
      <param name="skip-greet-key" value="#"/>
      <param name="previous-message-key" value="1"/>
      <param name="next-message-key" value="3"/>
      <param name="skip-info-key" value="*"/>
      <param name="repeat-message-key" value="0"/>
      <param name="record-silence-threshold" value="200"/>
      <param name="record-silence-hits" value="2"/>
      <param name="web-template-file" value="web-vm.tpl"/>
      <param name="db-password-override" value="false"/>
      <param name="allow-empty-password-auth" value="true"/>
      <param name="operator-extension" value="operator XML default"/>
      <param name="operator-key" value="9"/>
      <param name="vmain-extension" value="vmain XML default"/>
      <param name="vmain-key" value="*"/>
      <email>
        <param name="template-file" value="voicemail.tpl"/>
        <param name="notify-template-file" value="notify-voicemail.tpl"/>
        <param name="date-fmt" value="%A, %B %d %Y, %I %M %p"/>
        <param name="email-from" value="${voicemail_account}@${voicemail_domain}"/>
      </email>
      <!--<param name="storage-dir" value="$${storage_dir}"/>-->
      <!--<param name="odbc-dsn" value="dsn:user:pass"/>-->
    </profile>
  </profiles>
</configuration>

Profile Parameter Reference

Recording and audio format:

Parameter	Purpose	Accepted Values	Default
`file-extension`	Audio format for recorded messages and greetings	Any format string supported by the installed codec modules, e.g. `wav`, `mp3`	`wav`
`terminator-key`	DTMF digit that ends a recording	Single DTMF digit	`#`
`min-record-len`	Minimum recording duration in seconds; recordings shorter than this are discarded	Integer >= 0	`3`
`max-record-len`	Maximum message recording duration in seconds	Integer >= 0	`300`
`tone-spec`	TGML tone specification played as the record-beep before message recording	TGML string	`%(1000, 0, 640)`
`record-silence-threshold`	Energy threshold below which audio is considered silence during recording	Integer (0-10000)	`200`
`record-silence-hits`	Number of consecutive silence frames required to stop recording	Integer	`2`
`record-sample-rate`	Override the sample rate of recorded files; useful for players with limited codec support (e.g. `11025` for some email clients)	Integer (Hz); `0` means use channel native rate	`0` (native)
`record-title`	ID3-style title tag embedded in recorded files	String	`FreeSWITCH Voicemail`
`record-comment`	ID3-style comment tag embedded in recorded files	String	`FreeSWITCH Voicemail`
`record-copyright`	ID3-style copyright tag embedded in recorded files	String	`http://www.freeswitch.org`
`convert-cmd`	Shell command used to convert recorded files to another format before email attachment; used together with `convert-ext`	Command string	(none)
`convert-ext`	File extension produced by `convert-cmd`; the converted file is used as the email attachment	Extension string	(none)
`auto-playback-recordings`	When `true`, newly recorded greetings or name recordings are played back immediately after recording	`true`, `false`	`false`

Session and menu behavior:

Parameter	Purpose	Accepted Values	Default
`digit-timeout`	Milliseconds to wait for a DTMF digit during menu navigation	Integer (ms)	`10000`
`max-login-attempts`	Number of failed PIN attempts allowed before the mailbox check session is terminated	Integer	`3`
`max-retries`	Maximum number of retries for menu input before the session ends	Integer	`3`
`play-new-messages-lifo`	When `true`, new messages are played in last-in-first-out order (newest first)	`true`, `false`	`false`
`play-saved-messages-lifo`	When `true`, saved messages are played in last-in-first-out order (newest first)	`true`, `false`	`false`
`play-date-announcement`	Controls when the message date/time stamp is announced during playback	`first`, `last`, `never`	`first`
`db-password-override`	When `true`, the password stored in the voicemail database takes precedence over the directory `vm-password` param	`true`, `false`	`false`
`allow-empty-password-auth`	When `true`, a user with no password set can authenticate with no input	`true`, `false`	`true`

Callback and transfer destinations:

Parameter	Purpose	Accepted Values	Default
`callback-dialplan`	Dialplan type used when a subscriber presses the callback key during message playback	`XML`, `ENUM`, or other configured dialplan type	`XML`
`callback-context`	Dialplan context used for the callback call	Context name string	`default`
`operator-extension`	Destination transferred to when the caller presses the operator key; format is `dest [dialplan] [context]`	Destination string	(empty; operator key disabled)
`operator-key`	DTMF digit that transfers the caller to `operator-extension` during greeting playback	Single DTMF digit	(empty)
`vmain-extension`	Destination transferred to when the subscriber presses the vmain key; format is `dest [dialplan] [context]`	Destination string	(empty)
`vmain-key`	DTMF digit that jumps to `vmain-extension` during mailbox check	Single DTMF digit	(empty)

Storage and database:

Parameter	Purpose	Accepted Values	Default
`storage-dir`	Base directory for storing voicemail message files; when empty, messages are stored under the global FreeSWITCH storage directory	Absolute path	(empty; uses global storage dir)
`storage-dir-shared`	When `true`, mailbox directories under `storage-dir` include a `voicemail/` segment in the path, enabling a shared storage root across domains	`true`, `false`	`false`
`odbc-dsn`	ODBC data source name for storing voicemail metadata in an external database; format `dsn:user:pass`	DSN string	(none; uses SQLite)
`dbname`	Override the SQLite database filename (without path); used only when `odbc-dsn` is not set	String	`voicemail_<profile_name>`

MWI (Message Waiting Indicator):

Parameter	Purpose	Accepted Values	Default
`send-full-vm-header`	When `true`, the MWI `Voice-Message` SIP header includes urgent message counts in the format `new/saved (new-urgent/saved-urgent)` instead of the abbreviated `new/saved` form	`true`, `false`	`false`

Email delivery (inline profile params, not inside <email>):

Parameter	Purpose	Accepted Values	Default
`notify-email-body`	Literal body text for notification-only emails when no template file is used; set as a `<param>` in the profile (outside `<email>`)	String	(none)
`notify-email-headers`	Literal RFC 2822 headers for notification-only emails; set as a `<param>` in the profile (outside `<email>`)	String	(none)

Web interface:

Parameter	Purpose	Accepted Values	Default
`web-template-file`	Path to a template file used to generate a web-based voicemail interface response	Filename relative to the FreeSWITCH config directory	`web-vm.tpl`

DTMF Key Bindings

These parameters assign DTMF digits to menu actions. Each accepts a single DTMF digit (0-9, *, #).

Main menu (mailbox check):

Parameter	Action	Default
`login-keys`	Digit(s) that prompt for mailbox ID at the start of a check session	`0`
`main-menu-key`	Return to the main menu	`0`
`play-new-messages-key`	Play new messages	`1`
`play-saved-messages-key`	Play saved messages	`2`
`config-menu-key`	Enter configuration menu	`5`

During message playback:

Parameter	Action	Default
`listen-file-key`	Listen to the current message	`1`
`save-file-key`	Save (move to saved folder)	`2`
`delete-file-key`	Delete the message	`7`
`undelete-file-key`	Undelete the message	`8`
`email-key`	Email the message to the subscriber	`4`
`callback-key`	Initiate a callback call to the message sender	`5`
`forward-key`	Forward the message to another mailbox	`8`
`prepend-key`	Prepend a recording to the message before forwarding	`1`
`urgent-key`	Mark the message as urgent during leave-message recording	`*`
`previous-message-key`	Go to previous message	`1`
`next-message-key`	Go to next message	`3`
`repeat-message-key`	Repeat the current message	`0`
`skip-info-key`	Skip envelope information	`*`
`pause-key`	Pause/resume playback	`0`
`restart-key`	Restart message from beginning	`1`
`ff-key`	Fast-forward	`6`
`rew-key`	Rewind	`4`

During greeting (caller side):

Parameter	Action	Default
`skip-greet-key`	Skip the greeting and go directly to record tone	`#`
`operator-key`	Transfer to `operator-extension`	(empty; disabled)

Configuration menu:

Parameter	Action	Default
`record-greeting-key`	Record a new greeting	`1`
`choose-greeting-key`	Select among recorded greetings	`2`
`record-name-key`	Record the subscriber name	`3`
`change-pass-key`	Change the mailbox PIN	`6`

Recording sub-menu (when recording a greeting):

Parameter	Action	Default
`record-file-key`	Start recording	`3`
`listen-file-key`	Listen to recording	`1`
`save-file-key`	Save the recording	`2`

Email Sub-element

Email delivery parameters are nested inside an <email> child element within the profile. The <email> block supports <param> elements and two special raw-text children, <body> and <headers>:

<email>
  <param name="template-file" value="voicemail.tpl"/>
  <param name="notify-template-file" value="notify-voicemail.tpl"/>
  <param name="date-fmt" value="%A, %B %d %Y, %I:%M %p"/>
  <param name="email-from" value="${voicemail_account}@${voicemail_domain}"/>
  <!-- Optional: inline body and headers instead of template files -->
  <!-- <body>Voicemail from ${voicemail_caller_id_name}</body> -->
  <!-- <headers>X-Custom-Header: value</headers> -->
</email>

<email> <param> reference:

Parameter	Purpose	Accepted Values	Default
`template-file`	Template file for the email sent with an attached message audio file	Filename relative to the FreeSWITCH config directory	`voicemail.tpl`
`notify-template-file`	Template file for the notification-only email (no audio attachment)	Filename relative to the FreeSWITCH config directory	`notify-voicemail.tpl`
`date-fmt`	`strftime(3)` format string used to render `${voicemail_time}` in templates	strftime format string	`%A, %B %d %Y, %I:%M %p`
`email-from`	From address for outbound voicemail email; supports channel variable expansion	Email address or expression	`${voicemail_account}@${voicemail_domain}`

<email> raw-text children:

Element	Purpose
`<body>`	Literal email body text used in place of a template file for message delivery emails
`<headers>`	Literal RFC 2822 header lines appended to the outgoing message delivery email

When <body> is present, it overrides the template-file for the delivery email. When <headers> is present, those header lines are included in the outgoing email. Both elements support ${variable} expansion.

Template files are located in the FreeSWITCH configuration root (the same directory as voicemail.conf.xml). The vanilla configuration ships voicemail.tpl (message delivery with attachment) and notify-voicemail.tpl (notification only, no attachment). Both are RFC 2822 formatted MIME multipart documents with plain text and HTML parts.

Storage and Database Options

By default, mod_voicemail uses an SQLite database to store message metadata and places recorded audio files under the global FreeSWITCH storage directory in a voicemail/ subdirectory, organized as voicemail/<domain>/<mailbox-id>/.

Setting storage-dir in the profile overrides the storage root:

<param name="storage-dir" value="/var/lib/freeswitch/voicemail"/>

When storage-dir-shared is false (the default), the layout under storage-dir is <domain>/<mailbox-id>/. When true, it is <domain>/voicemail/<mailbox-id>/.

For ODBC storage of message metadata:

<param name="odbc-dsn" value="voicemail:fsuser:fspassword"/>

Per-user storage overrides are available via the user directory parameters vm-storage-dir and vm-domain-storage-dir (see Section 19.3.1). The user-level vm-domain-storage-dir parameter supersedes the profile storage-dir. The older per-user storage-dir variable is deprecated; use vm-domain-storage-dir instead.

User Directory Integration

Each voicemail mailbox corresponds to a user entry in the FreeSWITCH XML user directory (typically under directory/default/). The mailbox ID is the user's id attribute. The vm-password param in the user's <params> block sets the PIN required to authenticate during mailbox check.

<user id="1000">
  <params>
    <param name="password" value="$${default_password}"/>
    <param name="vm-password" value="1000"/>
  </params>
</user>

When db-password-override is false in the profile (the default), the directory vm-password is authoritative. When set to true, a password stored in the voicemail database (set by the subscriber via the change-password menu) takes precedence.

Per-User Parameters

The following <param> entries in a user's directory entry override profile-level behavior for that mailbox:

Parameter	Purpose
`vm-password`	Mailbox PIN
`vm-mailto`	Email address to deliver voicemail messages with audio attachment
`vm-notify-mailto`	Email address for notification-only delivery (no audio attachment)
`vm-mailfrom`	Override the From address for this user's voicemail email
`vm-cc`	CC address added to the voicemail delivery email
`vm-email-all-messages`	Set to `true` to email every new message automatically
`vm-notify-email-all-messages`	Set to `true` to send a notification email for every new message
`vm-attach-file`	Set to `true` to attach the audio file to the delivery email
`vm-keep-local-after-email`	Set to `true` to retain the local message file after emailing
`vm-storage-dir`	Per-user override for the audio file storage path
`vm-domain-storage-dir`	Per-user override for the domain-level storage path
`vm-message-ext`	Override the file extension (audio format) for this user's messages
`vm-enabled`	Set to `false` to disable voicemail for this user
`vm-disk-quota`	Maximum total storage in bytes allowed for this mailbox
`vm-alternate-greet-id`	Use a different mailbox ID's greeting when leaving a message for this user
`vm-operator-extension`	Per-user operator extension, overriding the profile-level setting
`vm-skip-instructions`	Set to `true` to skip the post-greeting recording instructions for this user
`vm-convert-cmd`	Override the audio conversion command for this user
`vm-convert-ext`	Override the converted file extension for this user
`timezone`	Timezone used to render `${voicemail_time}` in email templates; set in `<variables>` or `<params>`

The voicemail Dialplan Application

The application name is voicemail; it is also summarized in the dptools reference. The full argument syntax is:

[check] [auth] [auth_only] <profile_name> <domain_name> [<id>] [uuid]

profile_name and domain_name are required. id is the mailbox identifier; when omitted, the module reads the channel variable voicemail_id. If profile_name or domain_name is missing from the argument string, the module reads voicemail_profile_name and voicemail_domain_name channel variables respectively.

The optional keywords check, auth, and auth_only are parsed in order before the positional arguments. They are case-insensitive. Multiple keywords can appear together (e.g., check auth).

Leave-Message Mode

When neither check nor auth_only is specified, the application runs in leave-message mode: it plays the mailbox owner's greeting, records a message from the caller, and stores the recording.

<!-- Leave a message in mailbox 1001, profile "default", domain "example.com" -->
<action application="voicemail" data="default example.com 1001"/>

A typical use is as a post-bridge fallback when a called extension is unavailable:

<action application="bridge" data="user/1001@example.com"/>
<action application="voicemail" data="default ${domain_name} 1001"/>

Check-Mailbox Mode

When check is present, the application enters mailbox check mode: the subscriber is prompted to enter their mailbox ID (if not supplied in the argument) and PIN, then presented with the message playback menu.

<!-- Prompt for mailbox ID and PIN -->
<action application="voicemail" data="check default ${domain_name}"/>

<!-- Pre-supply the mailbox ID; subscriber still enters PIN -->
<action application="voicemail" data="check default ${domain_name} 1001"/>

The auth keyword bypasses PIN authentication, treating the caller as already authenticated. This is appropriate when the subscriber is calling from their own registered extension and the dialplan has verified identity:

<action application="voicemail" data="check auth default ${domain_name} ${dialed_extension}"/>

The auth_only keyword causes the session to enter check mode and exit immediately after successful PIN authentication, without presenting the message menu. This is useful for two-factor flows or PIN verification integrations. The auth_only keyword implies check mode; check does not need to be specified alongside it.

<action application="voicemail" data="auth_only default ${domain_name} ${dialed_extension}"/>

The optional uuid positional argument (after the mailbox id) is only meaningful in check mode. When supplied, it opens a specific message directly by UUID.

Channel Variables

Input variables (read before or during execution):

Variable	Purpose
`voicemail_profile_name`	Profile name fallback when not supplied in the argument string
`voicemail_domain_name`	Domain name fallback when not supplied in the argument string
`voicemail_id`	Mailbox ID fallback when not supplied in the argument string
`voicemail_authorized`	When set to `true`, the subscriber is treated as authenticated (equivalent to the `auth` keyword)
`vm_auth_only`	When set to `true` inside an active check-mode session, the session exits after successful authentication
`skip_greeting`	When set to `true` before invoking leave-message mode, the mailbox owner's greeting is skipped; cleared after use
`skip_instructions`	When set to `true` before invoking leave-message mode, the post-greeting recording instructions are skipped; cleared after use
`skip_record_urgent_check`	When set to `true`, the urgent-message prompt at the end of leave-message recording is suppressed; cleared after use
`voicemail_skip_goodbye`	When set to `true`, the goodbye prompt at the end of leave-message mode is suppressed; cleared after use
`vm_cc`	Comma-separated list of additional mailbox addresses to copy the message to after delivery

Output variables (set by the module after execution):

Variable	Purpose
`voicemail_account`	Mailbox ID (user ID) of the destination mailbox
`voicemail_domain`	Domain of the destination mailbox
`voicemail_caller_id_name`	Caller ID name of the message sender
`voicemail_caller_id_number`	Caller ID number of the message sender
`voicemail_formatted_caller_id_number`	Formatted (localized) version of the caller ID number
`voicemail_file_path`	Absolute path to the recorded message file
`voicemail_message_len`	Duration of the recorded message in seconds
`voicemail_read_flags`	Read state flags for the message
`voicemail_time`	Message timestamp formatted per the `date-fmt` profile setting
`voicemail_priority`	Message priority value (maps to `X-Priority` header in email)
`voicemail_email`	Delivery email address (`vm-mailto`) for the mailbox owner
`voicemail_email_from`	From address used for the voicemail delivery email
`voicemail_notify_email`	Notification email address (`vm-notify-mailto`) for the mailbox owner
`voicemail_current_folder`	Name of the current message folder (`new` or `saved`)
`voicemail_total_new_messages`	Total count of new (unread) messages in the mailbox
`voicemail_total_saved_messages`	Total count of saved messages in the mailbox
`voicemail_urgent_new_messages`	Total count of urgent new messages in the mailbox
`voicemail_urgent_saved_messages`	Total count of urgent saved messages in the mailbox
`user_pin_authenticated`	Set to `true` after successful PIN authentication in `auth_only` mode
`user_pin_authenticated_user`	Mailbox ID of the user who authenticated in `auth_only` mode

Email Notification

When a new message is left and the user directory has vm-mailto or vm-notify-mailto configured, mod_voicemail generates and sends an email using FreeSWITCH's internal switch_simple_email function. The host must have a working MTA (such as sendmail or postfix) installed and accessible from the default PATH.

Two delivery modes exist:

Message delivery (vm-mailto + vm-attach-file true): The email is rendered using the profile template-file and includes the recorded audio as a MIME attachment.
Notification only (vm-notify-mailto): The email is rendered using notify-template-file with no attachment. The notify-voicemail.tpl template differs from voicemail.tpl only in that it addresses ${voicemail_notify_email} rather than ${voicemail_email}.

Setting vm-notify-email-all-messages true on the user triggers a notification email for every inbound message automatically, without requiring the subscriber to configure forwarding interactively.

Audio format conversion before attachment is available via vm-convert-cmd and vm-convert-ext (or the profile-level equivalents convert-cmd and convert-ext). The convert command is called as a shell command with the source file path; the resulting file with the new extension is attached.

Email Template Variables

Templates are plain RFC 2822 text files with FreeSWITCH variable substitution (${variable}). The following variables are populated by the module for use in template files:

Variable	Content
`${voicemail_caller_id_name}`	Caller ID name of the message sender
`${voicemail_caller_id_number}`	Caller ID number of the message sender
`${voicemail_domain}`	Domain of the mailbox
`${voicemail_account}`	Mailbox ID (user ID)
`${voicemail_email}`	Delivery email address (`vm-mailto`)
`${voicemail_email_from}`	From address for the delivery email (`vm-mailfrom` or profile `email-from`)
`${voicemail_notify_email}`	Notification email address (`vm-notify-mailto`)
`${voicemail_time}`	Message timestamp formatted per the `date-fmt` profile setting
`${voicemail_message_len}`	Duration of the recorded message in seconds
`${voicemail_priority}`	Message priority value; maps to `X-Priority` header
`${voicemail_read_flags}`	Read state flags for the message
`${voicemail_total_new_messages}`	Total new (unread) message count for the mailbox
`${voicemail_total_saved_messages}`	Total saved message count for the mailbox
`${RFC2822_DATE}`	Current date and time in RFC 2822 format

The default voicemail.tpl produces a multipart/alternative message with plain text and HTML parts. The HTML part includes a tel: URI link on the caller number. The notify-voicemail.tpl template addresses ${voicemail_notify_email} instead of ${voicemail_email} and sends no audio attachment. Both templates ship as files in the FreeSWITCH configuration root and can be edited freely.

Default Dialplan Entries

The vanilla dialplan/default.xml ships with two voicemail-related extension patterns.

Leave a message (post-bridge fallback):

When a local extension does not answer, the dialplan bridges to the voicemail application in leave-message mode using a loopback channel:

<action application="bridge" data="loopback/app=voicemail:default ${domain_name} ${dialed_extension}"/>

This pattern appears in the Local_Extension and Local_Extension_Skinny extensions.

Mailbox check (vmain extension):

<extension name="vmain">
  <condition field="destination_number" expression="^vmain$|^4000$|^\*98$">
    <action application="answer"/>
    <action application="sleep" data="1000"/>
    <action application="voicemail" data="check default ${domain_name}"/>
  </condition>
</extension>

This extension matches destination numbers vmain, 4000, and *98. After answering and a brief 1-second sleep, it invokes the voicemail application in check mode with the default profile. Because no mailbox ID is supplied, the subscriber is prompted to enter their mailbox number followed by their PIN.

To restrict mailbox check to a subscriber's own extension (pre-authenticated), set the voicemail_authorized channel variable to true before invoking the application, or include the auth keyword in the application data.

Global Settings

The <settings> block at the top level of voicemail.conf.xml (outside any profile) accepts module-wide parameters:

<settings>
  <param name="message-query-exact-match" value="false"/>
</settings>

Parameter	Purpose	Accepted Values	Default
`message-query-exact-match`	When `true`, the `vm_count` API and related queries match the domain field exactly. Operators who use distinct domain names per tenant must enable this and define a dedicated profile per domain.	`true`, `false`	`false`
`debug`	Enables additional debug logging for the module	Integer (0 = off)	`0`

Getting Started​

Profile Configuration​

Profile Parameter Reference​

DTMF Key Bindings​

Email Sub-element​

Storage and Database Options​

User Directory Integration​

Per-User Parameters​

The voicemail Dialplan Application​

Leave-Message Mode​

Check-Mailbox Mode​

Channel Variables​

Email Notification​

Email Template Variables​

Default Dialplan Entries​

Global Settings​